Book a demo

Acteon X-Mind AC/DC

Maintain quality and protect patients with high focus-to-skin distance

 

RELIABILITY OF THE X-MIND AC AND DC GENERATORS

The X-MIND AC® and DC® generators are renowned for their reliability along with their consistent performance.
Two beam limitation devices made of lead and the expansion chamber ensure maximum protection for the practitioner and his personnel

 

SHORTER EXPOSURE TIME WITH X-MIND DC GENERATOR

Exposure times with the X-MIND DC generator are reduced when used with digital sensors.

 

 
PROGRAMMABLE USER-DEFINED TIMER

With the X-MIND timer, the micro-processor controlled exposure times are user-defined and programmable. The timer is compatible with digital imaging systems and can control two AC and/or DC generators alternatively.

 
MAIN CHARACTERISTICS
  • Very high quality
  • Two X-MIND AC and/or DC generators can be controlled by a single timer
  • Rotation at 395° around the vertical axis
  • Better protection due to a high focus-to-skin distance
  • Programmable timer
Reliable, consistent quality and long lasting high performance

With the X-mind® DC intraoral X-ray system, safe exposure levels and high quality images are guaranteed! Operating at high frequency, it facilitates the emission of very high quality radiation whenever it is used. This is made by the “double chamber” where the tube and the electronic components are separated. The control software automatically compensates for variations in main voltages and the radiation emitted is always of the highest quality to provide pictures with reproducible parameters

Advance

What is Henry Schein Advance?

If you're about to invest in dental equipment, you could be able to combine your costs and benefit from Advance!

Eligible customers will receive a rebate based on their merchandise* and clear aligner spend, which can be offset against your monthly equipment repayment cost.

 

*Merchandise rebate is calculated based on an increase in spend.

Detailed below is a list of error messages which may appear on your unit. Click on a message to see what this means and what action should be taken.

 

If you do not find the problem below or the action you take does not solve the problem, please contact our support team on 08700 10 20 46. In order to help you, have the serial number of your unit and a description of the error.

Error Message: E00

Possible Cause

RX1 tubehead is not connected or is out of order. 

  Action

Call our service team on 0800 028 4749. 

Error Message: E01

Possible Cause

RX2 tubehead is not connected or is out of order.

  Action

Call our service team on 0800 028 4749.

Error Message: E02

Possible Cause

Corrupted eeprom data.

  Action

Call our service team on 0800 028 4749.

Error Message: E03

Possible Cause

Eeprom data not saved properly.

  Action

Call our service team on 0800 028 4749.

Error Message: E05

Possible Cause

Line voltage value not within set limits.

  Action

Call our service team on 0800 028 4749.

Error Message: E07

Possible Cause

Line voltage value not within the ± 15% nominal value.

  Action

Call our service team on 0800 028 4749.

Error Message: E08

Possible Cause

The "x-ray" key always seems to be pressed.

  Action

Ensure it is not jammed.

Error Message: E09

Possible Cause

Anomaly in the control panel.

  Action

Call our service team on 0800 028 4749.

Error Message: E12

Possible Cause

The exposure has been prematurely interrupted.

  Action

Keep the "x-ray" key pressed until the end of the exposure.

Error Message: E20

Possible Cause

Anomaly in the Triac/Relay.

  Action

Call our service team on 0800 028 4749.

Error Message: E21

Possible Cause

Anomaly in the electronic circuit.

  Action

Call our service team on 0800 028 4749.

Error Message: E22

Possible Cause

Anomaly in the control circuit.

  Action

Call our service team on 0800 028 4749.

Error Message: E23

Possible Cause

Incorrect dip-switch configuration.

  Action

Call our service team on 0800 028 4749.

Error Message: E24

Possible Cause

The "Control Button" does not correspond to the selected tubehead.

  Action

Select the "Control Button" that corresponds to the selected tubehead. 

Error Message: E30

Possible Cause

The tubehead does not work properly.

  Action

Call our service team on 0800 028 4749.

Error Message: E32

Possible Cause

The tubehead is not in the correct mode.

  Action

Call our service team on 0800 028 4749.

Error Message: E33

Possible Cause

The tubehead has not completed the exposure.

  Action

Repeat the exposure or call our service team on 0800 028 4749.

Error Message: E40

Possible Cause

Problem in the frequency or regulation.

  Action

Call our service team on 0800 028 4749.

Error Message: E41

Possible Cause

The tubehead is not calibrated.

  Action

Calibrate the tubehead or call our service team on 0800 028 4749.

Error Message: E42

Possible Cause

Eeprom data not saved properly.

  Action

Call our service team on 0800 028 4749.

Error Message: E43

Possible Cause

Corrupted eeprom data.

  Action

Call our service team on 0800 028 4749.

Error Message: E44

Possible Cause

Overvoltage error.

  Action

Call our service team on 0800 028 4749.

Error Message: E45

Possible Cause

Anode voltage out of tolerance.

  Action

Call our service team on 0800 028 4749.

Error Message: E46

Possible Cause

Anode current out of tolerance.

  Action

Call our service team on 0800 028 4749.

Error Message: E47

Possible Cause

Control connector.

  Action

Call our service team on 0800 028 4749.

Error Message: E48

Possible Cause

Problem in the reference voltage.

  Action

Call our service team on 0800 028 4749.

Error Message: Err

Possible Cause

Major error.

  Action

All x-ray system functions are disabled. Call our service team on 0800 028 4749..

Will this unit work with digital either sensor or phosphor plate?

Yes, this system will work with all three formats: film, phosphor plates and sensors.

Does this unit have different arm lengths?

Yes, the system has various arm length options to suit your surgery setup.

Is it straight forward to use?

Yes, the system is has simple controls and pre-set exposure times depending on the location of the x-ray in the patients dentition

Does the installation include a test pack?

Yes, the x-ray will be tested by our engineer after installation.

Maintenance

In order to guarantee safety of the X-ray system, a maintenance schedule must be put in place. The owner is responsible for setting up and adhering to a schedule for maintenance which must be carried out by qualified technicians who are able to certify their work with a “Compliance Declaration”.

Run a check on the system and its operation when it is installed and every twelve months thereafter.

Once a year, lubricate the pins and bushes of the wall plate and positioning arm, as specified (refer to the Installation & Maintenance Manual)

Do not lose the adjustment key that comes with the system, since, in time, it might become necessary to make readjustments.

If parts become hard to move or squeak, call our service team on 0800 028 4749.


Cleaning the outer surfaces

Use a damp soft cloth and soapy water to clean the outer surfaces.

The spacer cone may be cleaned with cotton wool and surgical alcohol.

Future-proof your equipment today with our service contracts

We know an unexpected breakdown in your practice can be a headache for you and your patients - which is why we have put together a choice of 3 different service contracts to suit all budgets.

Annual service

To get optimum performance from your equipment and to conform to manufacturer’s recommendations, an annual service could be just what you’re looking for. These are carried out by our accredited team, who are all trained in-person by the manufacturer before they are sent to your practice.

Emergency breakdown service

We are never far away in an emergency. Unplanned breakdowns are a headache for any surgery. We are more than happy to help.

Find out more about our equipment servicing

Henry Schein Financial Service

Henry Schein Financial Services have access to a vast range of financial products and services that are offered by companies UK wide. If you seek financial support from a tied agent or company representative, they may only be able to advise and offer products from the company they represent but this is where we differ. Talk to us today about our range of equipment finance options or building works loans.

Find out more

Enquire
Enquire Now

Our equipment team will use the information you provide to respond to your query as promptly as possible.

You could ask about a FREE one-to-one consultation with one of our specialist team, quotation, demonstration of the latest equipment, or any other question you may have in helping you make an informed decision.

Contact Permission (not required)

We’d love to send you exclusive offers and latest news stories from Henry Schein Dental by e-mail. We’ll always treat your personal details with care and will never sell them to other companies for marketing purposes.

Ask a Question
Ask a question

Got a question you can't find an answer for? Pop it in the box below and we'll get back to you as soon as possible.

Contact Permission (not required)

We’d love to send you exclusive offers and latest news stories from Henry Schein Dental by e-mail. We’ll always treat your personal details with care and will never sell them to other companies for marketing purposes.

Henry Schein UK Holdings Limited t/a Henry Schein Dental is a limited company registered in England and Wales under registration number 11584480 and VAT registration number 573778979.
Its registered office is Medcare House, Centurion Close, Gillingham Business Park, Gillingham, Kent, ME8 0SB.


Henry Schein UK Holdings Limited is authorised and regulated by the Financial Conduct Authority and is entered on the Financial Services Register under firm reference number 708571.
Henry Schein UK Holdings Limited is a credit broker and not a lender.